Return Policy

Last updated: July 2026

We want you to love your VibraBuds. If you're not completely satisfied, we're here to help.

Returns

• You have 15 days from the date of delivery to request a return.
• Items must be unused, in their original packaging, and in the same condition you received them.
• Proof of purchase is required for all returns.

Non-Returnable Items

• Items marked as final sale
• Gift cards
• Items that have been used, damaged, or altered

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.

Exchanges

We replace items only if they are defective or damaged. If you need an exchange, contact us at support@vibrabuds.com.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or we made an error. We recommend using a trackable shipping service.

How to Start a Return

Email us at support@vibrabuds.com with your order number and reason for return, and our team will guide you through the process.