Shipping Policy

Last updated: July 2026

We aim to get your VibraBuds to you as quickly as possible. Here's everything you need to know about our shipping process.

Processing Time

Orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed the next business day.

Shipping Times

• United Kingdom: 2–5 business days
• Europe: 5–8 business days
• United States & Canada: 7–14 business days
• Rest of World (incl. Morocco): 7–21 business days

Shipping Rates

Shipping rates are calculated at checkout based on your location and order weight. We offer free shipping on orders over a qualifying threshold where applicable.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this to monitor your delivery status.

Customs & Duties

International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in our prices or shipping fees.

Lost or Delayed Orders

If your order hasn't arrived within the estimated timeframe, please contact us at support@vibrabuds.com and we'll investigate promptly.